Tuesday, October 27, 2009

VOLUNTEER MANAGEMENT PROFESSIONAL DEVELOPMENT SERIES

MANAGERS' LEARNING CIRCLE WEDNESDAY 11th NOVEMBER 2009

Our topic for the final Circle for 2009 is:

"Collecting and Analysing Data"
Many agencies need to provide evidence that they have faithfully carried out their charter -whether by funding agreement or other contract. Some even have a matrix to fill in regularly to indicate their performance against targets.
This workshop gives managers tools to collect and analyse data for all organisational purposes, including marketing, customer satisfaction, promotion and events.
Think of the variety of uses to which you can put collected data. Peruse the following list, noting the items which are important to you. Your selection will be your personal agenda at the Learning Circle.
  • To keep you in touch with what's going on.
  • To evaluate program effectiveness.
  • To document your own achievements.
  • To document volunteer achievements.
  • To support volunteers' tax returns, resumes, insurance claims, etc.
  • To be accountable.
  • To demonstrate community support (funding contract requirements).
  • To identify volunteer and paid staff training needs.
  • To identify your own personal training needs.
  • To determine age, race and other characteristics of all the volunteers.
  • To aid in long-range planning.
  • To get information to use in recruitment.
  • To . . . . . . . . .
  • To . . . . . . . . .
I look forward to seeing you at this Circle.
Cheers,
Roger